Questions are crucial to the coaching process. Why?
(1) They highlight the importance of the answer coming from the student, not the teacher
(2) They might frame the issue and hint toward a crucial aspect…but not necessarily
(3) They bring out the best in the student who is forced to wrestle the questions and seek the answer
(4) They facilitate a process in which the student and teacher can collaborate and both contribute parts to the answer of a complex situation
(5) They insure that the student/coachee owns the outcome of the dialogue and will follow through with the related action plan
A person’s best is “pulled,” not “pushed” and questions are a great tool to that end.